Privacy Policy

Effective Date: 06/03/2025

Last Updated: 06/03/2025

At PSM Video Productions, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, contact us, or use our video production services.

1. Information We Collect

1.1 Personal Information
We may collect the following personal information when you contact us, fill out a form, or engage our services:

• Name
• Email address
• Phone number
• Mailing address
• Company name (if applicable)
• Project details and preferences

1.2 Non-Personal Information
We may automatically collect non-personal information through cookies and tracking tools, including:

• IP address
• Browser type and version
• Device type
• Pages visited on our website
• Time spent on the site
• Referral links

1.3 Information from Embedded Content
Some pages on our website may contain embedded content (such as YouTube videos, Google Maps, or social media feeds). These third-party services may collect data as if you visited their site directly.

2. How We Use Your Information

2.1 To Provide Services
We use your information to deliver video production services, including consultation, planning, editing, and distribution of your video content.

2.2 To Communicate With You
We may use your contact details to respond to inquiries, send quotes, confirm appointments, and provide updates on your project.

2.3 To Improve Our Website and Services
Non-personal data helps us analyze website traffic, improve user experience, and refine our marketing strategies.

2.4 To Send Marketing Communication
With your consent, we may send you promotional content, newsletters, or special offers. You can unsubscribe at any time.

3. Sharing and Disclosure of Information

3.1 Third-Party Service Providers
We may share your information with trusted third parties who help us operate our business, such as:

• Payment processors
• Email marketing platforms
• IT support providers
• Video hosting and distribution platforms

These providers are required to keep your information confidential and are not permitted to use your data for other purposes.

3.2 Legal Requirements
We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or investigate fraud or security issues.

4. Data Security

4.1 Protection Measures
We implement reasonable security measures to protect your data, including secure servers, firewalls, encryption, and access restrictions.

4.2 Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements.

4.3 Media Usage Consent
Clients grant PSM Video Productions the right to record, edit, and store video and audio materials for contracted services. Any use of client content for promotional purposes will only be done with written consent.

5. Your Rights and Choices

5.1 Access and Correction
You have the right to request access to your personal data and to correct or update inaccurate information.

5.2 Opt-Out Options
You may opt out of receiving marketing emails by clicking the “unsubscribe” link in our communications.

5.3 Cookie Preferences
You can control or disable cookies through your browser settings. However, this may affect certain website functionalities.

5.4 Data Deletion Requests
You may request the permanent deletion of your data from our systems. Requests can be submitted via the contact means detailed at the end of this page.

6. Use of Cookies

6.1 What Are Cookies?
Cookies are small files stored on your device that help us improve site performance and user experience.

6.2 Types of Cookies We Use

• Essential cookies for basic website functionality
• Analytics cookies for visitor behavior tracking
• Marketing cookies for retargeting and advertising

6.3 Managing Cookies
Most browsers accept cookies by default. You can disable them or set alerts through your browser settings.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

9. Payment Information

We do not store or process credit card or banking details directly on our website. All payment transactions are securely handled through third-party payment processors that comply with industry standards.

10. Use of Analytics and Tracking Tools

We may use services like Google Analytics to collect non-personal visitor data to better understand how users interact with our website. This data helps us improve user experience and target relevant content or promotions.

11. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with a new effective date. We encourage you to review the policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, you can contact us at:

Phone: (256) 724-2161

Email: [email protected]